Social Media Marketing (SMM) is almost the same as like having a conversation with your friends at a coffee shop.  It is also like getting that unexpected phone call from an old friend and just talking to each other.  It is conversational and laid back.  There are hundreds of companies jumping in on the social media band wagon that really just don’t get it and they are usually trying to hard. Take a look at this infographic from Mediabistro.com.

 

Social Media Life Cycle (Click to enlarge)